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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dwayne Miller

October 15, 2024

1  out of  5
rating by Dwayne Miller
"I can assure you that Chris Vomund with Statefarm does not have your best interest in mind. First hand experience here."
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Mike Orloff

September 19, 2024

5  out of  5
rating by Mike Orloff
"Christina is awesome - great follow up and listens to her clients"
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Marcia Eaker

September 10, 2024

5  out of  5
rating by Marcia Eaker
"Christina Rodriguez helped me with getting my glass reimbursement quickly and made it an easy process for me. She checked in on me which I was thankful for the follow-ups. I truly appreciated her help and guidance through my glass claim."
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Leyla Ratliff

September 9, 2024

1  out of  5
rating by Leyla Ratliff
"I’ve always had such a good experience talking to Tim! The office manger Samantha is very rude and not helpful at all."
We responded:
"Leyla, I'm sorry you were dissatisfied with the conversation you had with Samantha. Based on the conversations I had with each of you, it sounds like you were dissatisfied that State Farm does not offer the kind of coverage you're looking for and were also unhappy that Samantha offered practical alternatives to you that were not exactly what you were looking for. Unfortunately, sometimes customers have needs for which we simply don't have solutions. In these cases, we try to offer the best alternatives, but realize other companies may be better suited to meet your needs. Please let us know if we can help you in any other way. Chris"
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Julie Flaherty

August 19, 2024

5  out of  5
rating by Julie Flaherty
"We dealt with Christina Rodriguez after our deer strike. She was always pleasant and checked on us at least weekly. I felt like she really cared which made dealing with a difficult situation a little better. What an asset to the State Farm team."
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Kelly Boswell

August 10, 2024

5  out of  5
rating by Kelly Boswell
"Very easy claim process!"
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mike J.

August 1, 2024

5  out of  5
rating by mike J.
"Christina was amazing. She made herself available if needed at any point while filing a claim on my late father's homeowners policy. She even went so far as to let me know she would be out of the office for a week and called me when she got back to see how things progressed during her absence. Total RockStar!! performance."
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Beverly Fitzpatrick

July 29, 2024

5  out of  5
rating by Beverly Fitzpatrick
"Very happy with Christina of State Farm."
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Mike Johnson

July 25, 2024

5  out of  5
rating by Mike Johnson
"My experience has been great. The team is responsive to our requests and the follow up has been great. Glad me made the change."
We responded:
"Thanks, Mike! And thank you for choosing Chris Vomund - State Farm for all of your insurance needs!"
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yvonne mason

July 23, 2024

5  out of  5
rating by yvonne mason
"Shannon is very knowledgeable, compassionate, patient, awesome customer service skills. Shannon was such a blessing for my family and our needs. Shannon explained the benefit of bundling home insurance in the package. What an asset to State Farm."
We responded:
"Yvonne, thanks for choosing Chris Vomund - State Farm for all of your homeowner's insurance and auto insurance needs! We're so happy to have you in the neighborhood. "
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JEFFERY WASHINGTON

July 22, 2024

5  out of  5
rating by JEFFERY WASHINGTON
"Fast and on point State farm resolved my claim. Thanks for all you do Christina Rodriguez and Chris Vomund."
We responded:
"Jeffery, we're so glad your claim was resolved quickly and easily! Thank you for being a valuable customer and choosing Chris Vomund - State Farm for your insurance!"
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Edward Preston

July 17, 2024

5  out of  5
rating by Edward Preston
"Shannon was able to advise and help me with everything I needed today."
We responded:
"We're glad to hear you go the help you needed. Thanks for choosing Chris Vomund State Farm for your insurance needs!"
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Kim R

July 8, 2024

5  out of  5
rating by Kim R
"Visited the office to update my vehicle information. No muss; no fuss. Quick and easy."
We responded:
"That's just the way we like it! Glad we could help."
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Toniesha Craddock

June 26, 2024

5  out of  5
rating by Toniesha Craddock
"The agent I talked ( Shannon Drake) to was not only pleasant but extremely helpful. She reassured me on the things I may have been confused about. Also shared a little bit of her personal self with me. It was so easy talking with her. I recommend this agent and company for those who want to be heard."
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Khara Norris

June 26, 2024

5  out of  5
rating by Khara Norris
"Chris Vomund's office is reliable, pleasant and easy to work with. They also have a fantastic support team. I've had the pleasure of working with Christine Rodriguez on a few occasions and she's always been patient, kind and understanding. She always follows up and answers all my questions. I appreciate Chris Vomund and his team."
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Shawn Mussamatxa

June 26, 2024

5  out of  5
rating by Shawn Mussamatxa
"I just did a new Contract with State Farm Insurance with my New Agent, Shannon Drake. She was Very Helpful and Friendly. She help me to get the Best Rates compared to the other Insurance Company I have been with for Years. Great Job, Shannon. She Gets 5 Stars from me."
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Nicholas Le Roy

June 25, 2024

5  out of  5
rating by Nicholas Le Roy
"I had the pleasure of working with Joe D'Antonio, he was Polite, Professional and down to earth. This guy is the reason I will be using State Farm insurance from now on, thank you Joe for your hard work."
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William Lyon

June 21, 2024

5  out of  5
rating by William Lyon
"I went here because GEICO and Travelers kept raising my rates. I worked with Shannon who was terrific. In a short time, I had new Pollices saving hundreds of dollars."
We responded:
"That’s great to hear, William! Thank you for choosing Chris Vomund - State Farm for all your insurance needs. "
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linda jo

June 19, 2024

1  out of  5
rating by linda jo
"I had insurance with them for over a decade. I called to add a vehicle and asked what the difference would be. Samantha said I had a credit and not to worry, no amount additional was due. What I didn't know was... She dropped two of my three vehicles off my insurance instead of adding one. I got a bill for over $1000. I called and was told that I didn't pay for the vehicles. She contacted billing to divide the amount but couldn't tell me the amount at the time. I received a bill for $494 for three consecutive months. I went into the office to discuss the amount because the numbers did not make sense. Chris was highly unprofessional and rude to me. He told me to forget what I was told in the past, that he doesn't know why any of that was done and "I'm sorry for whatever happened." He yelled at me (I never once raised my voice at him) and then threatened to backdate a cancelation and inform the DMV that I was driving more than 30 days without insurance (again..to my knowledge I had insurance and money was deducted from my bank every month) so they would give me a SR22."
We responded:
"Linda, There was, indeed, a delay in your billing. I'm sorry for that. Nevertheless, your vehicles were insured by State Farm, as you requested and reasonably expected, and so the premium has to be paid. We did not threaten to back date your cancelation, as you suggest, rather, we informed you that it was the only alternative, which would have undesirable consequences. It was clearly presented as a non-viable option. We understand that this is frustrating to you. It's frustrating to us, also. We can't explain how the billing delay happened, but it did. Insurance is regulated in the Commonwealth of Virginia and discounting, rebating, or waiving insurance premiums is not legal. As a result, you have to pay for the coverage you requested, the coverage that was provided. We wish you and your family the very best moving forward. "
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Beth Henry

May 2, 2024

5  out of  5
rating by Beth Henry
"Christina Rodriguez was wonderful. She helped me through some difficult paperwork when my father passed. She made the process quick and easy and I appreciate it during this difficult time."
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Sam Azimi

April 29, 2024

5  out of  5
rating by Sam Azimi
"CLARITY AND COMMUNICATION is next level with this Insurance Office. I particularly work with Dalton from this office. I really appreciate the time he takes to explain and iron things out with me. I recently moved my policies from a closer insurance office to this one just because of the customer service and willingness to guide me through understanding. In addition, I want to give a shoutout to Rose Vomund, she routinely checked up on me and walked me through my claim process and answered all my questions with honesty. Thank you team !"
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itcha kharel

April 28, 2024

5  out of  5
rating by itcha kharel
"I spoke with Rose who was extremely helpful, kind, and had great customer service. I was very stressed with my situation, but she easily took care of my needs and made the process very easy with a great explanation. I strongly recommend her to other customers."
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Barbara Bradley

April 15, 2024

5  out of  5
rating by Barbara Bradley
"State farm (Rose) was so very helpful. Rose kept us up to date on the claim status and showed caring professionalism. We are so greatful to her for the call updates and State Farms ability to keep the information flow up to date within their website and via text. Awesome team!!!"
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Stephanie Rafferty

April 3, 2024

5  out of  5
rating by Stephanie Rafferty
"Excellant customer service. Courteous, knowledgeable, and helpful staff. A real pleasure to interact with. (Shout out to Rose!)"
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Christopher Watts

March 7, 2024

5  out of  5
rating by Christopher Watts
"I recently had the pleasure of interacting with Tim, a customer service representative at State Farm, and I cannot praise him enough for his exceptional service. Right from the start, Tim was the epitome of professionalism - friendly, attentive, and genuinely interested in understanding my situation. His ability to listen and comprehend what I was going through was truly commendable. What stood out the most was Tim's problem-solving skills. Faced with a complex issue, he remained solution-oriented throughout our interaction. His approach was not only efficient but also showcased his deep commitment to finding the best possible outcome for me. It was evident that Tim values the importance of compassion and understanding in his role. Tim's dedication to his work and his ability to empathize with customers truly sets him apart. It's rare to encounter someone who not only excels in their job but also cares deeply about making a positive impact on others' lives. Thanks to Tim, my issue was resolved far beyond my expectations. For anyone needing assistance at Chris Vomund State Farm, Tim is a testament to what outstanding customer service should look like. His remarkable blend of professionalism, kindness, and expertise not only resolved my issue but also left a lasting impression. Thank you, Tim, for making what could have been a stressful experience, a reassuring and positive one."